Refund Policy
Welcome to siddhamedicals. We are committed to providing you with products and services of the highest quality. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility for Refunds
To be eligible for a refund, please ensure that:
- You have contacted our customer support within [5] days of receiving your order.
- The item is in the same condition as when you received it.
- The item is in its original packaging.
- The item is unused and not damaged.
2. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within [5] business days.
- If rejected, we will provide a detailed explanation.
3. Non-Refundable Items
Certain items are not eligible for a refund:
- Gift cards.
- Downloadable software products.
- Perishable goods.
- Custom or personalized items.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to address the issue and, if necessary, arrange for a replacement or refund.
6. Contact Us
If you have any questions about our refund policy, please contact our customer support. We are here to assist you and provide additional information on the return process.
7. Changes to This Policy
We reserve the right to update or modify this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Thank you for shopping with siddhamedicals!