Return Policy
At siddhamedicals, we strive to ensure that your shopping experience is as enjoyable as possible. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items must be returned within [5 days] from the date of purchase.
2. Return Process
To initiate a return, please follow these steps:
- Log in to your account on our website.
- Navigate to your order history.
- Select the item(s) you wish to return.
- Follow the instructions to complete the return process.
If you made a purchase as a guest, please contact our customer support to initiate the return.
3. Refund or Exchange
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved:
- Refund: Your refund will be processed, and a credit will automatically be applied to your original method of payment within [5] business days.
- Exchange: We will ship the replacement item to you.
4. Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Perishable goods
- Personalized items
5. Shipping Costs
Shipping costs for the return are the responsibility of the customer unless the return is due to our error.
6. Contact Us
If you have any questions about our return policy, please contact our customer support.
7. Changes to This Policy
We reserve the right to update or modify this return policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Thank you for shopping with siddhamedicals!